Outlets at Castle Rock's Customer Service is located on the far east side of 3rd street.
Customer Service provides the following to our guests:
- Purchase Outlets at Castle Rock Gift Cards
- Receive the latest information on upcoming events and promotions
- Pick up the Elite Savings Passbook. Free with membership in our Elite Reward program and worth $100s in savings!
- Register for and redeem Elite Rewards points
- Free Stroller & Wheelchairs available on a first come, first serve basis
Customer Service Hours
Monday - Friday: 10 am – 8 pm
Saturday: 10 am - 8 pm
Sunday: 11am - 6pm
*Seasonal Hours May Vary.
Telephone: (303) 688-4495